Shipping policy

Shipping Policy

At Purestheticspro, we aim to deliver your products safely and on time. Please review the details below regarding our shipping and order policies.

Shipping Carrier

We currently ship all orders through:

USPS

Shipping Options

Standard Shipping

Estimated delivery within 3–10 business days, depending on your location.
Tracking information will be emailed to you once your package has shipped.

Returns

All Sales Are Final

Due to the nature of our skincare products and for hygiene reasons, Purestheticspro does not accept returns or issue refunds once an order has been placed.

Exceptions — Damaged, Defective, or Incorrect Items

We want you to love your order. If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery at:
📩 skincarepuresthetics@gmail.com

Please include:

Your order number
A clear photo of the item and packaging showing the issue

Once reviewed, we may offer a replacement or store credit at our discretion.

Order Cancellations

Orders may be canceled within 24 hours of purchase only if they have not yet shipped.
Once an order has been processed or shipped, it cannot be canceled.

Lost or Stolen Packages

Purestheticspro is not responsible for lost or stolen packages.
If tracking information shows your order as Delivered but you have not received it, please contact USPS to file a claim.

Need Help?

If you have questions or need assistance, feel free to reach out to us anytime at:
📩 skincarepuresthetics@gmail.com

We're here to support you and ensure you have the best experience possible.