Face Reality Hydrabalance

Shipping

We currently ship orders through the following carrier:

• USPS

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3-10 business days depending on orders location.

Returns

All Sales Are Final

Due to the nature of our skincare products and for hygiene reasons, we do not accept returns or issue refunds once an order has been placed.

Exceptions – Damaged, Defective, or Incorrect Items

We want you to love your purchase! If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at info@purestheticspro.com with:

• Your order number
• A clear photo of the item and packaging showing the issue

Once reviewed, we may offer a replacement or store credit at our discretion.

Order Cancellations

Orders may be canceled within 24 hours of purchase if they have not yet shipped. Once an order has been processed, it cannot be canceled.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered, but you haven’t received it, please contact the shipping carrier to file a claim.

For any other inquiries, feel free to reach out to us at info@purestheticspro.com

:)